UP TO 30% OFF ON SELECTED ITEMS • FAST DELIVERY — Cairo & Giza within 48 hours • PAY ON DELIVERY — Cash, InstaPay, or Vodafone Cash • UP TO 30% OFF ON SELECTED ITEMS • FAST DELIVERY — Cairo & Giza within 48 hours • PAY ON DELIVERY — Cash, InstaPay, or Vodafone Cash •
At UR MOVIQ, our goal is to deliver top-tier quality and designs that keep up with your motion. To ensure a smooth shopping experience, please review our policy below:
1. Refunds
Please note that all sales are final. We do not offer refunds or cash returns on any purchased items.
2. Exchanges
We gladly accept exchanges (for a different size or style) within 3 days of receiving your order. Exchanges are subject to stock availability.
3. Exchange Conditions
To process your exchange smoothly, the following conditions must be met:
The shoes must be unworn, unused, and in their exact original condition.
The product must be returned in its original packaging and box, with all tags included.
The customer is responsible for the exchange shipping fees. However, if you receive a defective or incorrect item, we will cover all shipping costs.
Sale and discounted items are final and cannot be exchanged.
4. How to Request an Exchange
To initiate an exchange, please contact us within the 3-day window via the WhatsApp icon on our website or through our social media channels. Our team will respond within 24 hours and is ready to assist you!
